Note on customer reviews

Information on the authenticity of our customer reviews

Since May 28, 2022, the Act Against Unfair Competition (§ 5b para. 3 UWG) has required us to inform you whether and how we ensure that published reviews come from customers who have actually purchased the product. We do so here.

Reviews before September 1, 2026

Reviews dated before September 1, 2026 come from our previous shop system and were transferred to the new shop. There, any visitor could leave a review for a product. We read and approved every review before publication; a purchase was not verified. These reviews are marked in the review overview as “Review collected by another provider.”

Reviews from September 1, 2026

We collect new reviews via the Judge.me service. Only customers who have ordered the product from us receive an invitation to leave a review. Reviews that could be linked to an order are marked “Verified purchase.”

What we publish

We publish all reviews we receive regardless of the star rating, provided they do not violate our guidelines, for example by containing offensive content, advertising, or third-party personal data. We do not pay money or offer incentives for reviews. We cannot change the content of reviews after they have been published.

Your data

Your name appears in an abbreviated form, for example “Marianne S.”. Your email address is not published. Further information on how Judge.me processes your data can be found in our privacy policy.

If you have any questions about a review, please write to us at info@brillibrum.de.